FSQA Tech I: Real-Time Quality & Sanitation

Westrock Coffee Company; Conway, Northern (AR, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Westrock Coffee Company in Conway, AR is seeking an FSQA Technician I to perform real-time quality control checks on raw materials, in-process items, and finished products throughout the production cycle.

The role ensures compliance with food safety regulations, internal quality standards, and safety protocols, operating and calibrating laboratory instruments, and documenting inspection results. Reports to the FSQA Supervisor in the designated area.

Qualifications

• High school diploma or GED required.
• 1–2 years of quality inspection, auditing, data collection, or testing experience.
• Minimum 6 months of experience in a laboratory setting.
• Proficiency in Microsoft Office and database systems.
• Ability to read and interpret technical documents and specifications.
• Strong attention to detail and logical reasoning.
• Effective communication and teamwork abilities.
• Ability to follow SOPs and written instructions.
• English reading and speaking proficiency.
• Prior experience in food manufacturing preferred.

Responsibilities

• Conduct inspections on all types of packaging and products to ensure compliance with defined specifications.
• Perform in-process quality checks and evaluate the accuracy of work performed by production and QA personnel.
• Ensure all products meet specification requirements and comply with FSMA and Global Food Safety standards.
• Execute quality checks including pressure, sensory evaluation, product specific measurements/evaluations, lab quality checks and analysis, weights, date codes, and packaging integrity.
• Perform lab analysis of products.
• Enter test results into the quality database and complete required documentation for lab samples.
• Identify and segregate nonconformances and notify FSQA leadership for appropriate disposition.
• Visually inspect finished product containers/cases for defects or inconsistencies.
• Conduct testing on held or reworked products as assigned.
• Maintain cleanliness and organization of the lab to ensure a safe and compliant environment.
• Calibrate and maintain laboratory equipment according to established procedures.
• Adhere to all company policies, procedures, safety standards, and GMP requirements.
• Collaborate with team members and contribute to FSQA goals by performing additional duties as assigned.

Skills

Attention to detail

Strong math skills

Effective communication

Teamwork

English proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Database systems

Job description

Westrock Coffee Company in Conway, AR is seeking an FSQA Technician I to perform real-time quality control checks on raw materials, in-process items, and finished products throughout the production cycle.

The role ensures compliance with food safety regulations, internal quality standards, and safety protocols, operating and calibrating laboratory instruments, and documenting inspection results. Reports to the FSQA Supervisor in the designated area.