FSQA Technician I: Real-Time Quality & Sanitation

westrockcoffeeinternaljobs; Conway (AR); On-site; USD 38,000 - 48,000; Full time

Job summary

WestRock Coffee is seeking an FSQA Technician I to perform real-time quality control checks on raw materials, in-process items, and finished products throughout the production cycle. This role ensures compliance with FSMA, food safety regulations, internal quality standards, and GMP requirements.

The technician will operate, calibrate, and maintain laboratory instruments, verify production records, document inspection results, and collaborate with the FSQA team to address nonconformances and

Qualifications

• High school diploma or GED required.
• 1–2 years of experience in quality inspection, auditing, data collection, or testing.
• Minimum 6 months of experience in a laboratory setting.
• Proficiency in Microsoft Office and database systems.
• Ability to read and interpret technical documents and specifications.
• Strong attention to detail and logical reasoning skills.
• Effective communication and teamwork abilities.
• Ability to follow schedules, SOPs, and both verbal and written instructions.
• English proficiency in reading and speaking.

Responsibilities

• Conduct inspections on all types of packaging and products to ensure compliance with defined specifications.
• Perform in-process quality checks and evaluate the accuracy of work performed by production and QA personnel.
• Ensure all products meet specification requirements and comply with FSMA and Global Food Safety standards.
• Execute quality checks including pressure, sensory evaluation, product specific measurements/evaluations, lab quality checks and analysis, weights, date codes, and packaging integrity.
• Perform lab analysis of products.
• Enter test results into the quality database and complete required documentation for lab samples.
• Identify and segregate nonconformances and notify FSQA leadership for appropriate disposition.
• Visually inspect finished product containers/cases for defects or inconsistencies.
• Conduct testing on held or reworked products as assigned.
• Maintain cleanliness and organization of the lab to ensure a safe and compliant environment.
• Calibrate and maintain laboratory equipment according to established procedures.
• Adhere to all company policies, procedures, safety standards, and GMP requirements.
• Collaborate with team members and contribute to FSQA goals by performing additional duties as assigned.]
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Skills

Attention to detail

Strong math skills

Effective communication

Teamwork

Ability to follow schedules

Education

High school diploma or GED

Tools

Microsoft Office

Database systems

Job description

WestRock Coffee is seeking an FSQA Technician I to perform real-time quality control checks on raw materials, in-process items, and finished products throughout the production cycle. This role ensures compliance with FSMA, food safety regulations, internal quality standards, and GMP requirements.

The technician will operate, calibrate, and maintain laboratory instruments, verify production records, document inspection results, and collaborate with the FSQA team to address nonconformances and