FSQA Technical Services Lead – Ingredient Innovation

Domino's Pizza; Ann Arbor (MI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

Childcare tuition discounts

No-cost fitness, nutrition, and welln.

Fertility benefits

Adoption assistance

401k matching contributions

15% off the purchase price of stock

Company bonus

Job summary

The FSQA Manager, Technical Services at Domino’s serves as the technical authority for ingredient commercialization, supplier qualification, specification management, and product quality performance. You will lead complex innovation, renovation, supply continuity, and supplier onboarding projects from concept through full-scale implementation.

You will partner cross-functionally with Product Development, Procurement, Supply Chain Operations, Marketing, Regulatory, and suppliers to ensure

Qualifications

• Bachelor’s degree in Food Science or a related field, or equivalent experience and expertise.
• Minimum 10 years of experience in Food Safety & Quality Assurance or Product Development, preferably within the QSR industry.
• Relevant food safety certification or equivalent, such as ServSafe, HACCP, IFT, Food Analysis, Food Testing, Food Processing, Lean Manufacturing, or similar evidence of continued education.
• Strong knowledge of test plan development, data collection, statistical analysis, and data summarization, with the ability to communicate findings and recommendations to leadership.
• Strong analytical, presentation, written, and verbal communication skills with outstanding attention to detail.
• Proven background in food manufacturing, quality management, food safety, and manufacturing troubleshooting.
• Advanced problem-solving and decision-making skills.
• Ability to understand and monitor market-relevant data streams to anticipate impacts and proactively plan to protect customers and consumers.
• Outstanding relationship-building skills and the ability to interact effectively with diverse stakeholders.
• Excellent product and equipment knowledge and troubleshooting skills.
• Ability to be on call 24 hours a day and travel without extended notice.
• Ability to travel approximately 30%.

Responsibilities

• Lead end-to-end commercialization activities for new ingredients, suppliers, and product renovation initiatives from concept through full-scale implementation.
• Serve as the technical authority for supplier qualification and approval, scale-up activities, troubleshooting, plant trials and validation, product evaluations, risk assessment and mitigation, project management, timeline management, specifications, and technical standards.
• Lead complex innovation, renovation, supply continuity, supplier onboarding, and ingredient qualification projects that support innovation and supply chain initiatives.
• Review, create, and modify ingredient and supplier specifications, including product attributes, analytical measures, and technical standards.
• Partner on cross-functional teams as a subject matter expert, communicating the impact of changes to leadership and supporting ingredient quality and brand standards.
• Identify and lead implementation of process improvements that enhance quality, consistency, cost optimization, and development processes, including SOPs, specifications, and procedures.
• Lead food safety and quality assurance activities related to ingredient commercialization, supplier qualification, product evaluations, and technical standards while identifying system gaps and implementing risk-reduction solutions.
• Guide, develop, and oversee plans for consumer and analytical product testing to support product evaluation and decision-making.

Skills

Leadership

Analytical thinking

Communication

Travel readiness

On-call availability

Education

Bachelor’s degree in Food Science or related field

Equivalent experience

Tools

Statistical analysis software

Quality management systems (QMS)

Food safety programs (ServSafe HACCP)

Job description

The FSQA Manager, Technical Services at Domino’s serves as the technical authority for ingredient commercialization, supplier qualification, specification management, and product quality performance. You will lead complex innovation, renovation, supply continuity, and supplier onboarding projects from concept through full-scale implementation.

You will partner cross-functionally with Product Development, Procurement, Supply Chain Operations, Marketing, Regulatory, and suppliers to ensure