FSQA Supervisor: Lead Quality & Process Improvement

S&D Coffee; Little Rock (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

S&D Coffee is seeking a FSQA Supervisor to oversee quality processes during manufacturing in Little Rock, AR. You will organize QC activities, execute testing plans, and help define strategies with the FSQA Manager to release compliant products.

You will lead, coach, and mentor the FSQA team, drive continuous improvement, and ensure adherence to GMP and SOPs across the facility. This role reports to the FSQA Manager and may take on additional duties as assigned.

Qualifications

• Experience leading QC teams in a manufacturing setting.
• Solid understanding of GMP and food safety programs.

Responsibilities

• Enforce formal QC processes and ensure adherence to company standards.
• Supervise, coach, and mentor QC team members; resolve conflicts and maintain motivation.
• Ensure training and development plans for QC staff; conduct annual performance assessments.
• Ensure GMP compliance and assist in policy development.
• Identify and implement process improvements.
• Collaborate cross-functionally to resolve issues and implement feedback from management.
• Apply testing standards and plans to meet deadlines and evaluate team performance.
• Conduct QA testing and document results to support production trials.
• Review quality records and manufacturing documentation for compliance and accuracy.
• Adhere to SOPs related to quality control and food safety programs.
• Manage quality support programs: Non-Conforming Product, Customer Complaints incl. investigations, root cause analysis, corrective action & verification, 3rd party testing, customer sampling & testing.

Skills

Quality control

GMP knowledge

Team leadership

Training programs

Root cause analysis

Job description

S&D Coffee is seeking a FSQA Supervisor to oversee quality processes during manufacturing in Little Rock, AR. You will organize QC activities, execute testing plans, and help define strategies with the FSQA Manager to release compliant products.

You will lead, coach, and mentor the FSQA team, drive continuous improvement, and ensure adherence to GMP and SOPs across the facility. This role reports to the FSQA Manager and may take on additional duties as assigned.