FS - Night Auditor

OTO Development; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Transportation stipend

Food stipend

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Paid holiday time

Travel discounts

Job summary

OTO Development operates the AC Hotel Times Square and is seeking an experienced Night Auditor to join a renowned hospitality team. The role requires handling reservations, check-ins, billing, and guest inquiries with a focus on service excellence and security.

The ideal candidate holds a Fire Life Safety Director License or will obtain it within six months, and is proficient with property management systems.

Qualifications

• FLSD license or completion within 6 months.
• Proficient in property management systems and cash handling.
• Strong guest service orientation and communication skills.
• Ability to respond to emergencies quickly and calmly.

Responsibilities

• Execute reservation, check-in, check-out, and payments per brand standards.
• Maintain a hospitable attitude and be at desk during all hours.
• Know local attractions to assist guests with information.
• Ensure collections including credit card and direct bill per policy.
• Control keys, safe deposits, and guest property securely.
• Monitor competitor rates to optimize pricing.
• Complete required documentation promptly and accurately.
• Quotify daily rates and issue credits as needed.
• Perform other duties to support guest satisfaction.

Skills

Customer service

Cash handling

Emergency response

Communication

Teamwork

Education

Fire Life Safety Director License (FLSD)

Tools

Property management systems

Job description

The AC Hotel Times Square is looking for an experienced Night Auditor to join an award winning team.

Marriott / Fosse Experience Preferred

FLSD Licence preferred if not must be completed within 9 months

Position is also eligbile for transportation and food stipends

We are pleased to announce a wonderful opportunity for a FS -Night Auditor.

What will you be doing most days?

• Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
• Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
• Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
• Ensure collections, including credit card and direct bill, are executed in accordance with company policies
• Maintain proper control over keys, safe deposits, and all company and guest property
• Ensure rates are optimized by monitoring competitor occupancy and rates
• Ensure that all required documentation is completed in a timely manner
• Properly quote daily rates and issues credits
• Perform other duties as assigned to support guest satisfaction

What are the requirements for this position?

• You are required to have the Fire Life Safety Director License (FLSD) or successfully complete the class and obtain the certification within six (6) months.
• You are proficient in administration of applicable property management systems
• You have the ability to respond quickly and appropriately to emergency situations
• You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
• You can pass certification tests required to meet brand standards
• You have experience working with a computer especially data entry
• You work well with others
• You always maintain a customer focus and put the guests’ needs first
• You are approachable and encourage effective communication with guests and fellow team members

Physical Requirements For This Position

• This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Revised 5/8/26