Frozen Department Lead - Drive Customer Experience

Cadient, LLC; SOUTH PLAINFIELD (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Vision, dental, life insurance

Pension/401k retirement plan

Job summary

ShopRite of South Plainfield in New Jersey seeks a Frozen Manager to direct all functions of the Frozen Department and supervise Associates to achieve sales, profit, and customer experience goals under the General Store Manager.

The role requires strong English, basic math, ability to lift up to 60 lbs, customer focus, and leadership to engage the team. Retail/grocery experience is helpful; benefits include standard team benefits.

Qualifications

• Ability to read, write, speak English and understand basic math.
• Able to stand/walk for extended periods and lift up to 60 lbs.
• Capable of performing basic computer functions and interacting with customers.
• Willingness to lead and engage Associates to meet department goals.

Responsibilities

• Direct and supervise all functions of the Frozen Department.
• Lead Associates to achieve department goals in safety, presentation, and efficiency.
• Provide friendly, prompt customer service and maintain cleanliness and organization.
• Ensure safety policies and regulatory compliance are followed at all times.
• Coordinate with store management to support sales and service priorities.

Skills

English proficiency

Basic math

Stand/walk long shifts

Lift 25-60 lbs

Customer service

Team leadership

Job description

ShopRite of South Plainfield in New Jersey seeks a Frozen Manager to direct all functions of the Frozen Department and supervise Associates to achieve sales, profit, and customer experience goals under the General Store Manager.

The role requires strong English, basic math, ability to lift up to 60 lbs, customer focus, and leadership to engage the team. Retail/grocery experience is helpful; benefits include standard team benefits.