Frontline Visitor Screener: Access & Safety Champion

NYU Langone Health; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

NYU Langone Health is seeking a Visitor Screener for the Lobby-Day Shift (37.5 hours) to welcome and screen all visitors, vendors, patients, and employees entering the hospital using excellent communication. The role enforces access control by ensuring screening policies are followed, performing temperature checks, and coordinating with Security and clinical teams.

Minimum qualifications include a Bachelor's degree and two years of customer service experience, with strong empathy, organization,

Qualifications

• Bachelor's degree and two years of customer service experience.
• Ability to communicate clearly and empathetically.
• Capable of handling potentially stressful situations and triaging escalations.

Responsibilities

• Perform access control by screening visitors, vendors, patients, and employees.
• Take temperatures and enforce PPE policies.
• Triage and escalate clinical concerns as needed.
• Collaborate with Security and interdisciplinary teams to support patient care and safety.
• Provide respectful, prompt assistance to all individuals entering the facility.
• Maintain confidentiality of work information according to HIPAA.

Skills

Customer service

Education

Bachelor's degree

Job description

NYU Langone Health is seeking a Visitor Screener for the Lobby-Day Shift (37.5 hours) to welcome and screen all visitors, vendors, patients, and employees entering the hospital using excellent communication. The role enforces access control by ensuring screening policies are followed, performing temperature checks, and coordinating with Security and clinical teams.

Minimum qualifications include a Bachelor's degree and two years of customer service experience, with strong empathy, organization,