Frontline Teller: Service, Growth & Community Impact

Associated Bank - Corp; Waukegan (IL); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

401(k) plan

Pension plan

Volunteer time off

Diversity-focused ERGs

Job summary

Associated Bank in Illinois is hiring a Teller to deliver friendly customer service, process transactions accurately, and identify opportunities to meet client needs with appropriate financial solutions.

This front-line role supports daily branch operations, promotes digital banking tools, and collaborates with colleagues across branches to ensure seamless, attentive service and a positive banking experience for every customer.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Spanish language

Education

High school diploma

Up to 2 years customer service experience

Job description

Associated Bank in Illinois is hiring a Teller to deliver friendly customer service, process transactions accurately, and identify opportunities to meet client needs with appropriate financial solutions.

This front-line role supports daily branch operations, promotes digital banking tools, and collaborates with colleagues across branches to ensure seamless, attentive service and a positive banking experience for every customer.