Customer-Centric Banking Teller

Associated Banc‑Corp; Roselle (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank in Roselle, IL is seeking a Teller to provide friendly, efficient service and accurately process customer transactions while promoting banking solutions. This frontline role emphasizes accurate handling of transactions and customer engagement.

You will educate customers on digital tools, support daily branch operations, and collaborate with colleagues across branches to ensure seamless service and a positive banking experience.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of customer service experience.
• Experience in retail banking or financial services (preferred).

Responsibilities

• Deliver friendly, professional customer service reflecting the brand.
• Process customer transactions accurately and efficiently.
• Identify customer needs and refer to colleagues for financial solutions.
• Promote current offers, products, and services.
• Answer questions and resolve customer concerns.
• Support daily branch operations including vaults, night drops, and ATMs.
• Educate customers on digital and self-service tools.
• Collaborate with team across branches for seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

Associated Bank in Roselle, IL is seeking a Teller to provide friendly, efficient service and accurately process customer transactions while promoting banking solutions. This frontline role emphasizes accurate handling of transactions and customer engagement.

You will educate customers on digital tools, support daily branch operations, and collaborate with colleagues across branches to ensure seamless service and a positive banking experience.