Bank Teller: Customer Champion & Growth Path

Associated Bank; Bartlett (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank in Bartlett, IL is hiring a Teller to deliver outstanding customer service and process transactions accurately while identifying opportunities to meet customer needs and promote financial solutions. This front-line role supports branch operations and educates customers on digital banking tools.

The successful candidate will have a high school diploma and up to 2 years of customer service experience, preferably with retail banking or cash handling exposure.

Qualifications

• High school diploma or equivalent combination of education and experience
• Up to 2 years of demonstrated customer service experience
• Experience in retail banking, cash handling, or financial services

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking knowledge

Education

High school diploma

Job description

Associated Bank in Bartlett, IL is hiring a Teller to deliver outstanding customer service and process transactions accurately while identifying opportunities to meet customer needs and promote financial solutions. This front-line role supports branch operations and educates customers on digital banking tools.

The successful candidate will have a high school diploma and up to 2 years of customer service experience, preferably with retail banking or cash handling exposure.