Customer-Centric Teller — Growth & Banking Solutions

Associated Banc‑Corp; Chicago (IL); On-site; USD 48,712,000 - 65,789,000; Full time

Benefits offered by this job

401(k) plan and Pension

Paid time off

Diversity-focused Colleague ResourceGs

Competitive salaries and development

Employee stock purchase plan (ESPP)

Other benefits and opportunities

Job summary

Associated Bank is hiring a Teller in Chicago, IL to deliver friendly service and accurately process customer transactions. The role includes promoting bank products, assisting customers with digital tools, and supporting branch operations.

Ideal candidates have a high school diploma and up to 2 years in customer service; Spanish bilingual preferred, with opportunities for growth and development within a community-focused bank.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service preferred (up to 2 years).
• Retail banking or cash handling experience a plus (Spanish bilingual).

Responsibilities

• Deliver friendly, professional customer service reflecting the bank's brand promise.
• Accurately process customer transactions following policies and procedures.
• Identify customer needs and refer to colleagues for financial solutions.
• Promote current offers, products and services to customers.
• Answer questions and resolve customer concerns with professionalism.
• Support daily branch operations including vaults, night drops, and ATMs.
• Educate customers on digital and self-service banking tools.
• Collaborate with team members across branches for seamless service.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

Point of Sale systems

Cash drawers & vault handling

Job description

Associated Bank is hiring a Teller in Chicago, IL to deliver friendly service and accurately process customer transactions. The role includes promoting bank products, assisting customers with digital tools, and supporting branch operations.

Ideal candidates have a high school diploma and up to 2 years in customer service; Spanish bilingual preferred, with opportunities for growth and development within a community-focused bank.