Frontline Teller & Customer Service Champion

Columbia Bank; Ann Arbor (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)–retirement savings plan with an

Employee assistance program

Life insurance

Disability insurance

Tuition assistance

Job summary

Columbia Bank seeks a Teller to be the first point of contact for clients, handling transactions accurately and confidentially while promoting the bank's products and services. You will work under guidance from the Branch Manager to ensure compliance with procedures and regulations.

The role emphasizes building client relationships, processing daily tasks accurately, and contributing to a strong branch team culture. Onsite work and a competitive benefits package are offered.

Qualifications

• High School Diploma or GED required.
• 1 year of previous banking or customer service experience preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.

Responsibilities

• Handle deposits, withdrawals, cash advances, payments, transfers, check cashing, and other teller transactions accurately.
• Balance cash drawer and process night drops, negotiable instruments, and related tasks.
• Interact with clients to identify financial needs and refer to appropriate bank products and services.

Skills

Attention to detail

Customer service orientation

Bilingual (preferred)

Education

High School Diploma or GED

Job description

Columbia Bank seeks a Teller to be the first point of contact for clients, handling transactions accurately and confidentially while promoting the bank's products and services. You will work under guidance from the Branch Manager to ensure compliance with procedures and regulations.

The role emphasizes building client relationships, processing daily tasks accurately, and contributing to a strong branch team culture. Onsite work and a competitive benefits package are offered.