Bank Teller: Elevate Client Service & Transactions

Columbia Bank; New Jersey; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive Incentive Plan

Professional Development

Career Growth

Job summary

Columbia Bank is seeking a Teller who will be the first point of contact for most clients, ensuring accurate and confidential transactions while upholding the bank’s service standards.

Under guidance from the Branch Manager, you will identify client needs and offer appropriate products, maintain branch integrity, and mitigate risk through careful cash handling and process accuracy. Career growth and development are highlighted.

Qualifications

• High School Diploma or GED, required.
• 1 year of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

Responsibilities

• Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality.
• Accurately performs and supports daily tasks that maintain the integrity of the branch.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Continuously deepens knowledge of Columbia Bank’s product and service offerings and stays current on changes.
• Discuss and uncover customer’s financial needs to identify and offer appropriate products and services.
• Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.

Skills

Customer service

Attention to detail

Relationship building

Bilingual

Education

High School Diploma or GED

Job description

Columbia Bank is seeking a Teller who will be the first point of contact for most clients, ensuring accurate and confidential transactions while upholding the bank’s service standards.

Under guidance from the Branch Manager, you will identify client needs and offer appropriate products, maintain branch integrity, and mitigate risk through careful cash handling and process accuracy. Career growth and development are highlighted.