Frontline Service Specialist for Hoosiers

State of Indiana; Noblesville (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards

Education reimbursement

LinkedIn Learning access

Job summary

State of Indiana's Bureau of Motor Vehicles in Noblesville seeks a Customer Service Representative to deliver friendly, accurate service to Hoosier customers. You will handle transactions, answer questions, and support daily branch operations.

Minimal requirements include a high school diploma or HSE and strong communication; travel up to 20% may be required. We offer comprehensive benefits and a stable, mission-driven workplace.

Qualifications

• High School Diploma or HSE required or equivalent.
• Strong communication skills and customer service experience preferred.
• Willingness to travel up to 20% for branch activities.

Responsibilities

• Use job knowledge to conduct customer transactions.
• Answer customer questions and provide guidance.
• Assist with opening and closing of the branch.
• Check transactions for accuracy and timeliness.
• Collaborate with leadership to resolve escalated issues and system problems.
• File applications as completed throughout the day.

Skills

Communication

Critical thinking

Cash handling

Travel

Adaptability

Education

High School Diploma or HSE

Tools

None

Job description

State of Indiana's Bureau of Motor Vehicles in Noblesville seeks a Customer Service Representative to deliver friendly, accurate service to Hoosier customers. You will handle transactions, answer questions, and support daily branch operations.

Minimal requirements include a high school diploma or HSE and strong communication; travel up to 20% may be required. We offer comprehensive benefits and a stable, mission-driven workplace.