Frontline Ops Supervisor: Safety & People Leader

Federal Express Corporation; Orion Charter Township (MI); On-site; USD 34,000 - 53,000; Full time

Job summary

Federal Express Corporation in Lake Orion, MI, is seeking a frontline Operations Supervisor to oversee day-to-day package sortation, staff management, and safety initiatives. You will hire, coach, train, and evaluate personnel, while ensuring compliance with FXG policies and government regulations.

The role requires leading meetings, communicating updates, and mentoring newer supervisors. A strong emphasis on safety, cost control, and performance metrics is essential for success.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
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• job_responsibilities_description=["Oversees daily operations and assigns staff to ensure safe, efficient package sortation.","Leads safety initiatives and enforces FXG policies and government regulations.","Hires, trains, coaches, and evaluates staff; manages performance and discipline.","Plans and directs day-to-day workflows and optimizes productivity while controlling costs.","Analyses performance metrics and develops action plans for improvements.","Conducts staff meetings and communicates goals and updates.","Escalates customer service issues and ensures quality service.","Mentors new supervisors and adapts to changing business needs."]
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• job_summary_short белгілі

Responsibilities

• Oversees daily operations and assigns staff to ensure safe, efficient package sortation.
• Leads safety initiatives and enforces FXG policies and government regulations.
• Hires, trains, coaches, and evaluates staff; manages performance and discipline.
• Plans and directs day-to-day workflows and optimizes productivity while controlling costs.
• Analyses performance metrics and develops action plans for improvements.
• Conducts staff meetings and communicates goals and updates.
• Escalates customer service issues and ensures quality service.
• Mentors new supervisors and adapts to changing business needs.

Skills

Leadership

Coaching

Communication

Safety

Training

Public speaking

Performance management

Mentoring

MS Office

Team motivation

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Warehouse management software

VEDR coaching tools

Job description

Federal Express Corporation in Lake Orion, MI, is seeking a frontline Operations Supervisor to oversee day-to-day package sortation, staff management, and safety initiatives. You will hire, coach, train, and evaluate personnel, while ensuring compliance with FXG policies and government regulations.

The role requires leading meetings, communicating updates, and mentoring newer supervisors. A strong emphasis on safety, cost control, and performance metrics is essential for success.