Frontline Ops Supervisor: Safety-First Leader

Federal Express Corporation; Perrysburg (OH); On-site; USD 35,000 - 48,000; Full time

Job summary

Federal Express Corporation seeks a frontline Operations Supervisor to lead a team of package handlers and administrative staff in Perrysburg, OH. You will ensure safe, efficient sortation and compliance with FXG policies and regulations, coaching employees and driving performance.

Responsibilities include staffing, training, performance management, and directing daily operations while maintaining strong safety and service standards. Occasional travel and a focus on cost control are expected.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Experience leading and developing a team is valued.
• Strong communication and ability to coach staff is essential.

Responsibilities

• Supervise daily operations and assigned staff to ensure safe, efficient package sortation.
• Hire, coach, train, recognize and evaluate staff performance.
• Plan, staff, direct and control day-to-day operations to meet targets.
• Mentor junior supervisors and adapt quickly to changing needs.
• Escalate and resolve customer service issues as appropriate.
• Ensure compliance with FXG policies and government regulations.

Skills

Leadership

Communication

Business judgment

Mentoring

Training

Data interpretation

Microsoft Office

Web-based applications

Education

High school diploma or GED

Bachelor's degree (preferred)

Associate's degree or related certification

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation seeks a frontline Operations Supervisor to lead a team of package handlers and administrative staff in Perrysburg, OH. You will ensure safe, efficient sortation and compliance with FXG policies and regulations, coaching employees and driving performance.

Responsibilities include staffing, training, performance management, and directing daily operations while maintaining strong safety and service standards. Occasional travel and a focus on cost control are expected.