Frontline Member Service Teller - Part Time

Summit Credit Union; West Bend (WI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Holidays and wellness benefits

Professional growth opportunities

Job summary

Summit Credit Union is hiring a Peak Member Service Teller at our West Bend branch. This part-time, on-site role puts you on the front lines, engaging with members face-to-face to help them feel confident about their money and provide seamless service.

You will connect with members, resolve questions, and support daily branch operations while contributing to a people-first culture Summit is known for in the community.

Qualifications

• 1+ year of customer service or sales experience.
• A high school diploma or equivalent.
• Strong interpersonal and relationship-building skills.
• Solid judgment for problem-solving within established guidelines.
• Attention to detail and comfort with basic math.
• Familiarity with Microsoft Office.

Responsibilities

• Be the first point of connection for members, creating welcoming, positive experiences.
• Empower members through meaningful conversations, helping them feel heard and confident.
• Ensure financial accuracy by completing transactions with precision.
• Spot opportunities and refer members to teammates to meet their goals.
• Support daily branch operations to ensure seamless service.
• Represent Summit’s service philosophy in every interaction.

Skills

Customer service

Sales experience

Interpersonal skills

Problem solving

Attention to detail

Basic math

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Summit Credit Union is hiring a Peak Member Service Teller at our West Bend branch. This part-time, on-site role puts you on the front lines, engaging with members face-to-face to help them feel confident about their money and provide seamless service.

You will connect with members, resolve questions, and support daily branch operations while contributing to a people-first culture Summit is known for in the community.