Frontline Home Care Admin — Payroll, Scheduling & Support

Touchmark; Bend (OR); On-site; USD 49,000 - 57,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Education assistance

Bonus and retirement plans

Flexible Spending Accounts

On-Demand Pay

Employee Assistance Program

Supplemental insurance options

Job summary

Touchmark is hiring a Home Care Administrative Assistant in Bend, Oregon. You will help with onboarding, training, scheduling, and coordinating care plans while assisting residents and families with inquiries and billing processes.

The role involves handling insurance communications, service documentation, and emergency response duties in a fast-paced, people-first environment. This is a full-time position with benefits and a 40-hour workweek.

Qualifications

• High school diploma; some college preferred.
• Two years of home health or administrative office experience or equivalent.
• Caregiving experience preferred; strong typing and Excel skills.

Responsibilities

• Onboard and train new hires.
• Keep care notes and service plans accurate.
• Coordinate with scheduler and Home Care Administrator on day-to-day operations.
• Manage insurance communication and billing coordination.
• Assist with new resident inquiries from first conversation through to becoming a client.
• Assist with resident assessments.
• Field questions from resident families with patience and discretion.
• Step in to cover caregiving duties when schedules need it.
• Serve as a first responder to emergencies and contribute to the on-call bench.
• Handle general administrative support, scheduling review, and record keeping.

Skills

Strong typing

Excel skills

Discretion handling sensitive info

Education

High school diploma (some college preferred)

Tools

Excel

Job description

Touchmark is hiring a Home Care Administrative Assistant in Bend, Oregon. You will help with onboarding, training, scheduling, and coordinating care plans while assisting residents and families with inquiries and billing processes.

The role involves handling insurance communications, service documentation, and emergency response duties in a fast-paced, people-first environment. This is a full-time position with benefits and a 40-hour workweek.