Team Member

Firehouse Subs; Houston (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

Firehouse Subs is seeking a part-time Team Member to deliver an exceptional customer experience and represent the brand as the face of the restaurant. You will greet customers, handle cash transactions, assist with food prep, and help maintain a clean, safe store environment.

The ideal candidate embraces teamwork, follows safety guidelines, and contributes to a positive atmosphere while supporting daily operations in a fast-casual setting.

Qualifications

• Experience delivering friendly customer service and fast, accurate transactions.
• Ability to work in a team environment and follow store procedures.
• Familiarity with basic food safety and cash handling policies.

Responsibilities

• Greet customers and provide a positive experience.
• Operate cash register and handle transactions according to policies.
• Assist with food preparation and store cleanliness as needed.
• Support a safe, welcoming restaurant environment.

Skills

Customer service

Cash handling

Teamwork

Food safety

Tools

Microsoft Office

POS / register

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant!!! Part‑time positions are available. A Team Member must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs. Real people serving awesome sandwiches to real people.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.