Frontline Banking CSR — Customer Care Expert

Peoples State Bank; Schofield (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Life Insurance

HSA/FSA

Paid Time Off

Volunteer PTO

Birthday & Focus Day

Incentive Plan

Job summary

Peoples State Bank in Weston, WI is seeking a full-time Customer Service Representative to assist customers at the front line with everyday banking needs. You’ll be the friendly first point of contact, helping with transactions, account requests, and product suggestions.

The role emphasizes accurate cash handling, strong attention to detail, and using bank systems efficiently in a fast-paced environment while coordinating with teammates for a smooth customer experience.

Qualifications

• High school diploma or equivalent required.
• Customer service, cash handling and/or sales experience preferred.
• Solid computer skills and clear, friendly communication.
• Ability to stay organized in a fast-paced setting.

Responsibilities

• Greeting customers and assisting with routine teller transactions and account requests.
• Handling cash with attention to detail and balancing accuracy.
• Spotting opportunities to connect customers with the right products/services.
• Using bank systems to complete work efficiently while juggling multiple requests.

Skills

Customer service

Cash handling

Sales experience

Clear communication

Organized

Computers

Education

High school diploma or equivalent

Job description

Peoples State Bank in Weston, WI is seeking a full-time Customer Service Representative to assist customers at the front line with everyday banking needs. You’ll be the friendly first point of contact, helping with transactions, account requests, and product suggestions.

The role emphasizes accurate cash handling, strong attention to detail, and using bank systems efficiently in a fast-paced environment while coordinating with teammates for a smooth customer experience.