Community Banking CSR & Accounts Specialist

Bank-First; Sturgeon Bay (WI); On-site; USD 32,000 - 46,000; Full time

Job summary

Bank First in Manitowoc, Wisconsin, is seeking a Customer Service Representative to be the face of the bank, building relationships and helping guests achieve their financial goals. You will handle teller transactions, open and maintain deposit accounts, and deliver service with professionalism and care.

The role emphasizes accuracy, strong communication, and teamwork. Ideal candidates have a high school diploma or equivalent, customer service experience, cash handling, and proficiency with Word

Qualifications

• High school diploma or equivalent required.
• Customer service experience required; cash handling preferred.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Word and Excel.
• Excellent organizational skills.

Responsibilities

• Open and maintain deposit accounts (checking, savings, CDs, IRAs, HSAs).
• Process teller transactions and balance your cash drawer accurately.
• Update customer information and assist with account research.
• Help guests with fraud or unauthorized transactions.
• Manage debit card requests and safe deposit box services.
• Prepare wire transfer documents.
• Follow bank policies and federal regulations.

Skills

Customer service experience

Cash handling

Strong communication

Excellent organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Bank First in Manitowoc, Wisconsin, is seeking a Customer Service Representative to be the face of the bank, building relationships and helping guests achieve their financial goals. You will handle teller transactions, open and maintain deposit accounts, and deliver service with professionalism and care.

The role emphasizes accuracy, strong communication, and teamwork. Ideal candidates have a high school diploma or equivalent, customer service experience, cash handling, and proficiency with Word