Frontline Banking Client Advisor I

Flagstar Bank; Peru (IL); On-site; USD 48,712,000 - 64,615,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

Comprehensive leave program

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in Peru, IN 46970 to deliver friendly, accurate teller services and assist clients with financial solutions. You will engage customers, support branch growth, and help with education and referrals, while maintaining risk and policy compliance.

The role emphasizes client engagement, problem resolution, and collaboration with teammates to create a trusted branch experience. Previous service experience is preferred.

Qualifications

• High School diploma or equivalent.
• Less than 2 years of customer service and sales experience.
• Preferred: experience in financial services industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance and client introductions to the right team members.
• Client Experience: Provide positive client experience by answering questions and resolving problems promptly.
• Risk Management: Handle daily financial transactions accurately and adhere to policies and regulations.
• Additional duties: perform special projects and comply with training and regulatory requirements.

Skills

Customer service

Sales

Communication

Education

High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in Peru, IN 46970 to deliver friendly, accurate teller services and assist clients with financial solutions. You will engage customers, support branch growth, and help with education and referrals, while maintaining risk and policy compliance.

The role emphasizes client engagement, problem resolution, and collaboration with teammates to create a trusted branch experience. Previous service experience is preferred.