Frontline Branch Banking Advisor I

Flagstar Bank; North Brunswick Township (NJ); On-site; USD 23,000 - 30,000; Full time

Job summary

Flagstar Bank in North Brunswick, NJ is seeking a Branch Banking Client Consultant I to deliver front-line client service, perform teller functions and financial transactions with accuracy and a friendly approach. This role supports branch growth by guiding clients to the right solutions and maintaining compliance with policies.

The position emphasizes client engagement, problem resolution, and teamwork in a fast-paced retail banking environment.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: Less than 2 years of customer service and sales experience.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to introductions.
• Risk Management: Deliver timely and accurate daily financial transactions; strive for no controllable preventable losses. Understand and adherence to all applicable bank policies and regulations.
• ADDITIONAL ACCOUNTABILITIES: Performs special projects, and additional duties and responsibilities as required. Consistently accordance to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.

Skills

Customer service

Sales ability

Communication

Teamwork

Education

High School Diploma / GED

Job description

Flagstar Bank in North Brunswick, NJ is seeking a Branch Banking Client Consultant I to deliver front-line client service, perform teller functions and financial transactions with accuracy and a friendly approach. This role supports branch growth by guiding clients to the right solutions and maintaining compliance with policies.

The position emphasizes client engagement, problem resolution, and teamwork in a fast-paced retail banking environment.