Frontline Bank Teller: Precision and Customer Care

City Bank; Lubbock (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

City Bank is seeking a Front Line Teller to provide courteous lobby and drive-thru service and process transactions accurately and efficiently. You will ensure proper cash handling, balance the teller window daily, and maintain security while delivering excellent customer service.

Responsibilities include deposits, withdrawals, currency exchanges, check verification, and responding to customer inquiries. A strong knowledge of bank products and procedures is essential for meeting customer needs

Qualifications

• Attention to detail and strong communication skills are required.
• Knowledge of bank products and services helps identify customer needs.
• Must maintain security discipline and cash handling accuracy.
• Ability to follow bank policies and procedures in transactions.

Responsibilities

• Accept checks and cash for deposits to savings and checking accounts, verify amounts, and endorse checks.
• Cashes checks and pays money from accounts after verifying signatures and balances.
• Balance teller window daily and report to supervisor.
• Prepare wire transfer requests and preauthorized transactions as needed.
• Responds to customer inquiries with a friendly, professional approach.
• Answer phones and emails in a helpful, timely manner.

Skills

Attention to detail

Excellent communication

Bank product knowledge

Customer service

Security awareness

Tools

Teller system

Teller Capture

Monetary Instrument Log

ATM operations

Job description

City Bank is seeking a Front Line Teller to provide courteous lobby and drive-thru service and process transactions accurately and efficiently. You will ensure proper cash handling, balance the teller window daily, and maintain security while delivering excellent customer service.

Responsibilities include deposits, withdrawals, currency exchanges, check verification, and responding to customer inquiries. A strong knowledge of bank products and procedures is essential for meeting customer needs