Frontline Bank Teller: Customer Care & Cash Transactions

Heartland Bank and Trust Company; Brighton (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company in Illinois is seeking a Retail Teller who will serve as the frontline representative and face of the bank in local communities. You will handle customer transactions efficiently and accurately while delivering service that builds trust and lasting relationships.

Ideal candidates will have the ability to engage customers by name, understand products and services, and follow policies to minimize risk and fraud.

Qualifications

• Frontline banking skills and ability to engage customers.
• Understanding of retail banking products and services.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Skills

Customer service

Cash handling

Relationship building

Product knowledge

Education

High School Diploma or GED

Job description

Heartland Bank and Trust Company in Illinois is seeking a Retail Teller who will serve as the frontline representative and face of the bank in local communities. You will handle customer transactions efficiently and accurately while delivering service that builds trust and lasting relationships.

Ideal candidates will have the ability to engage customers by name, understand products and services, and follow policies to minimize risk and fraud.