Frontline Admin Assistant - Security-Savvy

State-of-Iow; Newton (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

State of Iowa seeks an Administrative Support Assistant 1 at Newton Correctional Facility to handle frontline reception, visitor processing, and day-to-day administrative tasks under supervision.

The role emphasizes security screening, handling communications equipment, and maintaining visitor records with accuracy and discretion. Standard hours are full-time, with duties supporting facility operations and staff coordination.

Qualifications

• Strong public contact and customer service skills.
• Diplomacy, tact, and effective communication with staff, visitors, and offenders.
• Experience with clerical record-keeping and communications equipment.
• Ability to perform security screening procedures.

Responsibilities

• Serve as the initial contact for staff, visitors, and offenders.
• Manage campus communications using paging systems, radios, and telephones.
• Perform security screening and facility access control.
• Process visitor records and provide general clerical support.
• Coordinate mail and mailroom activities.

Skills

Public contact

Customer service

Diplomacy

Clerical skills

Communication equipment

Tools

Paging systems

Radios

Telephone systems

Job description

State of Iowa seeks an Administrative Support Assistant 1 at Newton Correctional Facility to handle frontline reception, visitor processing, and day-to-day administrative tasks under supervision.

The role emphasizes security screening, handling communications equipment, and maintaining visitor records with accuracy and discretion. Standard hours are full-time, with duties supporting facility operations and staff coordination.