Frontline Administrative & Security Screening Specialist

Iowa National Guard; Newton (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Newton Correctional Facility in Newton, Iowa is seeking an Administrative Support Assistant 1 to serve as the frontline contact for staff, visitors, and offenders, and to support day-to-day administrative operations under supervision.

This full-time role requires handling reception, security screening, visiting records, mail coordination, and basic notary and data entry tasks, with standard hours 7:00 a.m. to 3:30 p.m., Monday through Friday.

Qualifications

• Strong public contact and customer service skills, with diplomacy and tact.
• Experience in administrative support, clerical records, and basic communication equipment operation.

Responsibilities

• Frontline Reception & Communication: act as initial contact for staff, visitors and offenders; manage campus-wide communications; route calls and provide non-technical information with diplomacy.
• Security Screening & Facility Access: perform security screening procedures including sign-in verification, ID checks, scanning, and visiting log maintenance.
• Visiting & Administrative Support: process visitor records, log arrivals/departures, update policies, and perform clerical tasks including filing and data entry.
• Mail & Mailroom Coordination: receive and coordinate mail with relevant clerks and security staff.

Job description

Newton Correctional Facility in Newton, Iowa is seeking an Administrative Support Assistant 1 to serve as the frontline contact for staff, visitors, and offenders, and to support day-to-day administrative operations under supervision.

This full-time role requires handling reception, security screening, visiting records, mail coordination, and basic notary and data entry tasks, with standard hours 7:00 a.m. to 3:30 p.m., Monday through Friday.