Front & Service Shift Lead — Elevate Guest Experience

Tokyo Joes; Wheat Ridge (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free shift meal

50% off on days off

Sick pay

Health/Dental/Vision after 1 year

Referral bonuses

Unlimited growth potential

DailyPay

401K

Job summary

Tokyo Joes seeks a Service Lead to guide Front of House on shift, delivering energetic, quality service and maintaining cleanliness. You will open and close shifts, lead a team through positive communication and delegation, and ensure guest satisfaction while handling cash and safety standards.

This role supports a busy kitchen with Service and Sushi stations and emphasizes teamwork. Successful candidates will be 18+ with a positive attitude, strong communication, and a commitment to quality and

Qualifications

• Lead Front of House on shift with emphasis on quality service and cleanliness.
• Strong communication to manage team and guests.
• Ability to lead by example and delegate tasks effectively.

Responsibilities

• Create positive guest and team member experiences with a fun, energetic vibe.
• Deliver quality food with great presentation in a timely manner.
• Open and close the restaurant.
• Manage others through positive communication, teamwork, and delegation.
• Cash handling and financial responsibilities.
• Safeguard food, team members, and guest safety.
• Handle crisis situations and resolve guest concerns.
• Maintain cleanliness and upkeep of the restaurant and equipment.
• Enforce company policies and procedures.
• Master menu portions and allergens.
• Work Service and Sushi stations proficiently.

Skills

Guest service

Communication

Leadership

Job description

Tokyo Joes seeks a Service Lead to guide Front of House on shift, delivering energetic, quality service and maintaining cleanliness. You will open and close shifts, lead a team through positive communication and delegation, and ensure guest satisfaction while handling cash and safety standards.

This role supports a busy kitchen with Service and Sushi stations and emphasizes teamwork. Successful candidates will be 18+ with a positive attitude, strong communication, and a commitment to quality and