Front/Service Lead

Tokyo Joes; Surprise (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Team Tips

Free Meals

Medical/Dental/Vision & Disability

Flexible Schedule

Sick Pay

Referral Bonus

Growth Opportunities

DailyPay

401K

Job summary

Tokyo Joes in Surprise, AZ is seeking a Service Lead to guide Front of House operations on shift. You will help create a fun, energetic vibe and ensure quality service, presentation, and cleanliness. Applicants must be 18+ years old.

As a Service Lead you will open and close the restaurant, coach team members, handle cash, and uphold safety and policies. You should communicate positively and be capable at Service and Sushi stations.

Qualifications

• Must be 18+ years old.

Responsibilities

• Lead Front of House operations on shift.
• Create positive guest and team experiences with an energetic vibe.
• Open and close the restaurant.
• Delegate tasks and manage others through positive communication.
• Cash handling and management.
• Food, team member, and guest safety.
• Crisis management and resolving guest concerns.
• Cleanliness and maintenance of the restaurant and equipment.
• Enforce and follow all company policies and procedures.
• Mastery of menu portions and allergens.
• Ability to work Service and Sushi stations proficiently.

Job description

SERVICE LEAD

A Service Lead is responsible for leading the Front of House operations, on shift, in the restaurant. We are looking for people with positive vibes and good communication. Your commitment to quality, service, and cleanliness will make you a successful leader. Must be 18+ years old.

Responsibilities

• Create positive guest and team member experiences, creating a fun and energetic vibe
• Work as a team to deliver quality food with a great presentation in a timely manner
• Opening and closing the restaurant
• Manage others through positive communication, teamwork, and delegation to complete tasks
• Cash Handling and Management
• Food, Team Members, and Guest Safety
• Crisis management, resolving guest concerns
• Cleanliness and maintenance of the restaurant and equipment
• Enforce and follow all company policies and procedures
• Mastery of menu portion and allergens
• Ability to work Service and Sushi stations proficiently

Benefits

• Team Tips
• Free Meals
• Medical, Dental, Vision & Disability Benefits
• Flexible Schedule
• Sick Pay
• Referral Bonus
• Unlimited Growth Potential
• DailyPay
• 401K

We celebrate fierce individuality. This is an inclusive place to bring your real self—and give everyone the same respect, kindness, and room to be themselves.
Every bowl has our name on it. We bring real ingredients, bold sauces, and kitchen hustle—because we give a damn about what we serve.