Front Office Support Staff- Lancaster County

Ponessa Behavioral Health; Lancaster (Lancaster County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical and prescription drug coverage

Dental and vision coverage

401K and Roth IRA retirement plans

EAP

PTO and holidays

Anniversary recognition and awards

Job summary

Ponessa Behavioral Health in Lancaster, PA is seeking a Front Office Support Staff for a full-time, in-person position. You will answer a multi-line phone system, schedule client appointments, and check clients in and out using our EHR.

Requirements include a High School Diploma or GED, at least 6 months of office experience, strong communication skills, attention to detail, basic computer knowledge, and bilingual Spanish/English. Benefits include medical, dental, vision, and retirement plans.

Qualifications

• Strong written and verbal communication skills.
• Attention to detail in a fast-paced office.
• Basic computer skills and familiarity with EHR systems.
• Bilingual Spanish and English preferred.
• Minimum 6 months of office experience.

Responsibilities

• Answering multi-line phone system and directing calls.
• Schedule and reschedule client appointments.
• Check consumers in and out using the EHR system.
• Perform all other routine office tasks.

Skills

Written communication

Verbal communication

Attention to detail

Basic computer skills

Bilingual Spanish/English

Education

High School Diploma or GED

Job description

Help people get back into the swing of life by joining our team as a Front Office Support Staff!

Summary:

• Full-time, in-person, front office support staff position
• Schedule: Monday - Friday 9:00 AM - 5:00 PM
• Location: 410 N. Prince Street Lancaster, PA 17603
• Starting hourly rate is $15.00/hr

Primary Responsibilities:

• Answering multi-line phone system and directing calls as needed
• Schedule/Reschedule client appointments
• Checking consumers in and out using EHR system
• Perform all other office tasks, as assigned

Education Requirements:

• High School Diploma or GED

Preferred Qualifications:

• 6 months of experience in an office setting
• Excellent written and verbal communication skills
• Strong attention to detail
• Basic computer knowledge
• Bilingual speaking skills in Spanish and English

Credentials:

• PA Child Abuse History Clearance (Act 151)
• PA Criminal History Clearance (Act 34)
• PA Department of Human Services: Use service code 1KG738
• Educational Documentation: High School Diploma or GED

Benefits:

(Full-time employees are eligible to enroll in insurance benefits after 30 days of full-time employment)

• Medical and prescription drug coverage
• Dental and vision coverage
• Critical illness, disability, cancer, life insurance, and ABLEPAY.
• Employee Assistance Program (EAP)
• PTO, PTO cash out, PTO increases, and holiday pay
• Employee anniversary recognition and awards
• 401K and Roth IRA Retirement Savings Plan with matching contribution
• Tuition discounts through educational partnerships