Bilingual Front Desk (Lancaster)

Dental-Dreams; Lancaster (Lancaster County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Career mobility

Career training

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Elite Dental LLC in Lancaster, PA is hiring a Bilingual Front Desk to join our team. The role focuses on scheduling appointments, assisting with operations, and delivering excellent customer service in a fast-paced dental office.

Ideal candidates have customer service experience and familiarity with Dentrix or Eaglesoft; bilingual English/Spanish is a plus. This entry-level opportunity offers career mobility and benefits such as insurance, PTO, and a 401K.

Qualifications

• Bilingual ability is preferred.
• Customer service experience is required or highly valued.

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments and confirm daily goals.
• Answer phones and greet/check-in patients.
• Verify dental benefits and maintain patient records accurately.
• Process payments and assist with insurance claims and pre-authorizations.

Skills

Bilingual

Customer service

Tools

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bilingual Front Desk (Lancaster)

Lancaster, PA, US

3 days ago Requisition ID: 8363

Salary Range: $17.00 To $19.00 Hourly

The Role : Elite Dental LLC in Lancaster, PA is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.

Who Are We : Elite Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K

Responsibilities:

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications:

• Customer Service experience
• Dentrix and/or Eaglesoft

KOS Services Inc. / Elite Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.