Front Office Supervisor - Signia by Hilton Orlando Bonnet Creek

Signia by Hilton Orlando Bonnet Creek; Orlando (FL); On-site; USD 1,000; Full time

Job summary

Signia by Hilton Orlando Bonnet Creek seeks a full-time Front Office Supervisor to manage front desk operations and provide exceptional guest service. Ideal candidates should have strong customer service experience and flexibility with shift availability. Join a dynamic team focused on delivering outstanding hospitality experiences.

Benefits

Medical Insurance

Best-in-Class Paid Time Off

Go Hilton travel discount program

Debt-free education access

Career growth and development

Qualifications

• Previous customer service and hospitality experience required.
• Open availability and prior experience at a hotel front desk is necessary.

Responsibilities

• Oversees front desk operations.
• Provides guest service and leadership to ensure consistent service.
• Trains and supervises staff.

Skills

Customer Service

Hospitality

Leadership

Adaptability

Job description

Front Office Supervisor - Signia by Hilton Orlando Bonnet Creek

Join to apply for the Front Office Supervisor - Signia by Hilton Orlando Bonnet Creek role at Signia by Hilton Orlando Bonnet Creek

Front Office Supervisor - Signia by Hilton Orlando Bonnet Creek

6 days ago Be among the first 25 applicants

Join to apply for the Front Office Supervisor - Signia by Hilton Orlando Bonnet Creek role at Signia by Hilton Orlando Bonnet Creek

Get AI-powered advice on this job and more exclusive features.

The Signia by Hilton Orlando Bonnet Creek is seeking a full-time Front Office Supervisor to join their team!

Ideal Candidate will have previous customer service and hospitality experience, open availability, prior experience working at a hotel front desk is required.

Shift Pattern: Open availability and Weekend/holiday availability are required. *Mainly 2nd shift 2:45pm - 11:15pm, but needs to have open availability for other shifts including overnights

Pay Rate: $21.58

The Benefits:*

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
  
  
  

What will I be doing?

• Oversees front desk operations.
• Provides guest service, guidance and leadership to ensure consistent customer service is provided.
• Assigns and instructs team members in details of work.
• Monitors lobby traffic to make staffing adjustments accordingly.
• Resolves customer complaints.
• Trains, supervises, schedules and assists in evaluating staff.
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Signia Orlando-Bonnet Creek

Schedule

Full-time

Brand

Signia Hilton

Job

Guest Services, Operations, and Front Office

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hotels and Motels

Referrals increase your chances of interviewing at Signia by Hilton Orlando Bonnet Creek by 2x

Get notified about new Front Office Supervisor jobs in Greater Orlando.

VIP Guest Services Manager, Disney Cruise Line

Front Desk Supervisor - Daytona Beach Homewood Suites

Overnight Front Desk Supervisor | Full-Time

Valet Guest Service Manager - Daytona, FL

Daytona Beach, FL $45,000.00-$65,000.00 2 days ago

Orlando, FL $89,301.33-$114,816.00 1 month ago

Orlando, FL $50,000.00-$52,500.00 1 month ago

Front Office Manager- TownPlace Suites Sea World

Sr. Front Office Assistant - Bariatric Surgery Institute

Front Office Assistant, Sr - Arnold Palmer Hospital, Craniofacial Specialty Practice - Downtown Orlando

Front Office Assistant - Jewett Orthopedic Institute, Downtown Complex

Senior Front Office Assistant-Full Time Float-Seminole County-OHPA

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.