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Food and Beverage and Recreation Supervisor - Signia by Hilton Orlando

Signia by Hilton Orlando Bonnet Creek

Orlando (FL)

On-site

Full time

15 days ago

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Job summary

Join a leading hotel in Orlando as a Food and Beverage and Recreation Supervisor. In this role, you'll oversee food services and recreational activities, ensuring exceptional guest experiences, staff training, and quality service. The ideal candidate will have supervisory experience and a passion for hospitality, along with full availability to work weekends and holidays.

Benefits

Medical Insurance Coverage
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Debt-Free Education through Guild Education
401K plan with company match
Employee stock purchase program

Qualifications

  • Minimum of 6 months supervisory experience in Food & Beverage and/or Recreation.
  • Full availability including weekends and holidays.

Responsibilities

  • Supervises food and beverage service and fitness-related guest activities.
  • Monitors quality of service and resolves customer complaints.
  • Coordinates day-to-day operations of the pool deck.

Skills

Leadership
Customer Focus
Adaptability

Job description

Food and Beverage and Recreation Supervisor - Signia by Hilton Orlando

Join to apply for the Food and Beverage and Recreation Supervisor - Signia by Hilton Orlando role at Signia by Hilton Orlando Bonnet Creek

Food and Beverage and Recreation Supervisor - Signia by Hilton Orlando

12 hours ago Be among the first 25 applicants

Join to apply for the Food and Beverage and Recreation Supervisor - Signia by Hilton Orlando role at Signia by Hilton Orlando Bonnet Creek

The Signia by Hilton Orlando looking for their next Food & Beverage and Recreation Supervisor.

This hotel features 1009 total guestrooms and 231,000 sf of meeting space. Featuring an array of world-class amenities including a 3-acres of recreation with a lazy river, zero entry pool, private cabanas and 6 distinct dining options including Beech the hotels breezy poolside café and bar. The Orlando family resort pool was recently named #1 by TripAdvisor’s Top 10 Fantastic Pools.

Our ideal candidate will be working in an outdoor environment and must have a minimum of 6 months supervisory experience in a F&B and/or Recreation. Must have full availability of including weekends and holidays.

Shift Pattern: Must have full availability of including weekends and holidays.

Shifts as early as 8:00am and as late as 11:00pm.

Pay Rate: $23.00 per hour

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.


What will I be doing?:

Supervises and develops various recreational activities, food and beverage service and other fitness related guest activities.

  • Develops and facilitate amenities for guests on the pool deck such food & beverage offerings, etc.
  • Ensures that pool deck, restaurant and fitness center departments are fully staffed, responsible for training team members to perform all service standards.
  • Monitor quality of service by observing or asking customers about needs; resolve customer complaints about service, food quality, etc. by assessing problem and taking immediate action.
  • Coordinating day to day operations of the Pool deck including proper chair and cabana set-up and maintenance, ensuring guest are greeted by name and escorted to respective areas on deck and serviced accordingly with towel and chair set-up. Supervising team members so that all guests’ needs are exceeded and service evaluations goals are met. Managing all operating inventories and supplies including linen, food & beverage offerings, etc. Relocating and returning deck furniture for all special events
  • Implement procedures to control food and labor costs. Develops and implements all resort guest recreation activities.
  • Ensures that guests utilizing the pool and restaurant area of the resort are provided exceptional experience. Supervises pool attendants, servers, bartenders and food runners to ensure that service evaluation goals are met. Develops and implements all amenities for resort guests. Manages inventory of linen and appropriate guest amenities.
  • Maintain positive working relationships with regular vendors, guests and co-workers
  • Administer procedures related to Internal Audit. Monitor storage and rotation of food stock and supplies to ensure sanitation and inventory procedures are in accordance with hotel guidelines.


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Signia Orlando-Bonnet Creek

Schedule

Full-time

Brand

Signia Hilton

Job

Spa, Health Club, Recreation

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hotels and Motels

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