Food & Beverage Supervisor - Waldorf Astoria Orlando

Waldorf Astoria Orlando; Orlando (FL); On-site; Full time

Job summary

Join the Waldorf Astoria Orlando as a Restaurant Supervisor. In this role, you will provide leadership to the Food & Beverage team at Peacock Alley, ensuring high-quality guest service and operational excellence while overseeing a dedicated frontline staff. Ideal candidates will possess experience in luxury dining environments and demonstrate a commitment to exceptional hospitality.

Benefits

Health insurance

Career growth and development

Go Hilton travel discount program

Best-in-Class Paid Time Off (PTO)

Employee stock purchase program (ESPP)

Qualifications

• Prior experience in fine dining and beverage operations is preferred.
• Experience in a luxury hotel environment is a plus.

Responsibilities

• Overseeing day-to-day operations of the restaurant.
• Supervising, scheduling, and training team members.
• Ensuring compliance with health and safety standards.

Skills

Customer Focus

Team Leadership

Adaptability

Job description

1 week ago Be among the first 25 applicants

Waldorf Astoria Orlando is looking for a Restaurant Supervisor to join the Food and Beverage Team at Peacock Alley and the upcoming Market!

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining.

In this role, you will be overseeing the day-to-day operations of Peacock Alley and our upcoming Market, reporting to the Restaurant General Manager and Assistant Food & Beverage Manager, overseeing 30 Front of House Team Members.

The ideal candidate will have prior experience and knowledge of coffee and a beverage operation. Prior experience in fine dining and a luxury hotel is preferred.

• Classification: Full-Time
• Shift: Various - must have availability to work weekdays, weekends, and holidays.
• Pay: $21.06 per hour
  
  
  

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Assist in monitoring inventory and inventory control
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Available benefits may vary depending upon property-specific terms and conditions of employment.
  
  
  

Work Locations

Waldorf Astoria Orlando

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

Bars and Restaurants

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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