Front Office Supervisor | Medical Practice Operations

GenesisCare U.S.; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a Front Office Supervisor to manage the operation of the Front Desk in Miami, FL. Responsibilities include overseeing scheduling, ensuring compliance with policies, and maintaining outstanding customer service. The ideal candidate will have a high school diploma or equivalent, strong organizational skills, and at least 3 years of experience in a medical office environment. This role offers an opportunity to lead a dedicated team and enhance patient care quality.

Qualifications

• 3+ years’ experience in a medical office environment required.
• Preferred candidate with Medical Manager experience.
• Excellent organizational and interpersonal skills are essential.

Responsibilities

• Manage workflow of scheduling, check-in, and check-out processes.
• Ensure positive customer service atmosphere and interactions.
• Investigate customer complaints and ensure timely response.

Skills

Communication skills

Organizational skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Medical Manager software

Microsoft Office

Job description

A healthcare organization is seeking a Front Office Supervisor to manage the operation of the Front Desk in Miami, FL. Responsibilities include overseeing scheduling, ensuring compliance with policies, and maintaining outstanding customer service. The ideal candidate will have a high school diploma or equivalent, strong organizational skills, and at least 3 years of experience in a medical office environment. This role offers an opportunity to lead a dedicated team and enhance patient care quality.