Oncology Medical Office Supervisor

Health First; Florida; On-site; USD 42,000 - 61,000; Full time

Job summary

Health First Medical Group in Florida seeks an Office Supervisor to oversee daily medical office operations and ensure an excellent patient experience. The role directly supervises a team of office associates, coordinates workflows from registration to checkout, and supports the Practice Manager with staffing and training.

Responsibilities include scheduling, timekeeping, billing liaison support, and reporting on labor and operational metrics, with front desk coverage as needed to maintain

Qualifications

• High School Diploma or equivalent is required.
• Two years’ experience in a medical office environment.
• Demonstrated customer service mindset and patient advocacy.
• Knowledge of basic supervision and management principles.
• Intermediate skill level with Microsoft Word and Excel.
• Associate’s degree in a relevant field is preferred.
• Prior leadership experience in an office setting is a plus.

Responsibilities

• Verifies and maintains personnel documentation and evaluations.
• Assigns work schedules, approves time off, and manages attendance.
• Monitors inventory, and ensures systems and equipment are maintained.
• Resolves customer complaints and ensures service recovery.
• Brings together billing liaison with the Central Billing Office.
• Prepares reports on labor, attendance, goals and metrics.
• Communicates operational details to associates and updates boards.
• Provides coverage of front office duties when needed.

Skills

Customer service mindset

Supervision principles

Team leadership

Microsoft Word

Microsoft Excel

Education

High School Diploma or equivalent

Associate’s degree in a relevant field

Tools

Microsoft Word

Microsoft Excel

Job description

Health First Medical Group in Florida seeks an Office Supervisor to oversee daily medical office operations and ensure an excellent patient experience. The role directly supervises a team of office associates, coordinates workflows from registration to checkout, and supports the Practice Manager with staffing and training.

Responsibilities include scheduling, timekeeping, billing liaison support, and reporting on labor and operational metrics, with front desk coverage as needed to maintain