Front Office Supervisor – Healthcare Services

ADAPT, Inc.; Roseburg (OR); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

100% Paid Premiums for Full Family Med

Dental, Vision, and Pet insurance

Health Savings Account (HSA) & FSA

401(k) retirement plan with 5% company

In-house training, on-site development

Clinical supervision towards licensure

Job summary

Adapt Integrated Health Care in Roseburg, OR is seeking a Supervisor - Front Office SUD to lead the Healthcare Services Coordinators and oversee daily front office operations.

The position requires a high school diploma or GED with healthcare experience; 21+ with a valid driver's license; supervisory experience preferred. On-site work with opportunities for growth and training are offered.

Qualifications

• High School Diploma or GED; Associate’s degree preferably in business or healthcare.
• 5 years experience in healthcare; associate’s degree may substitute 2 years; bachelor’s may substitute 4 years.
• 21+ with valid driver’s license and proof of automobile liability insurance.
• Experience working with SUD preferred.

Responsibilities

• Plans and manages the daily functions of the front office.
• Point person for the Adult Outpatient Substance Use Department for office administration duties.
• Manages provider schedules to ensure correct appointment type and full schedule; finds coverage as needed.
• Monitors daily work queues for staff to ensure productivity and workload allocation.
• Coaches, mentors, trains staff and conducts performance evaluations.
• Addresses performance issues and provides feedback to the Clinic Director.
• Greeting and checking in clients and collecting payments.
• Complete intake ensuring all documents are completed and signed.
• Comfortable using the latest technology and troubleshooting.
• Scheduling and checking clients out.
• Communicate with the team daily about scheduling concerns, UA results, referrals, client concerns.
• Health insurance knowledge.
• Answering incoming calls and relaying messages to staff.
• Promotes inclusive work environment and diverse engagement.

Skills

Supervisory experience

Healthcare administration

Front office coordination

Scheduling

Team leadership

Education

High School Diploma or GED

Associate’s degree preferably in business or healthcare

Job description

Adapt Integrated Health Care in Roseburg, OR is seeking a Supervisor - Front Office SUD to lead the Healthcare Services Coordinators and oversee daily front office operations.

The position requires a high school diploma or GED with healthcare experience; 21+ with a valid driver's license; supervisory experience preferred. On-site work with opportunities for growth and training are offered.