Front Office Supervisor: Guest Experience Leader

RadNet, Inc.; Atlanta (GA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Daily Pay

Telemedicine & Mental Health

Health Insurance Options

401 k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Job summary

Schulte Hospitality Group is seeking a dynamic Front Office Supervisor to join our team at The Starling Atlanta Midtown. This role supports a guest-focused culture, supervises front desk operations, and acts as Manager on Duty as required.

The company emphasizes growth, inclusivity, and an employee-focused workplace with comprehensive benefits. duties include training staff, coordinating room blocks, and ensuring service excellence for all guests, with opportunities for career advancement within

Qualifications

• In-depth knowledge of hotel Front Desk operations.
• Basic math skills.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
• Ability to exceed expectations of guests and team members.

Responsibilities

• Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations.
• Assign specific duties to staff for efficient operation of department.
• Assist in training new associates and cross-training existing associates.
• Assist in interviewing and hiring new associates for the department.
• Promote teamwork and associate morale. Treat people with respect. Recognize associate successes.
• Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency.

Skills

Leadership

Customer Service

Communication

Teamwork

Multi-tasking

Job description

Schulte Hospitality Group is seeking a dynamic Front Office Supervisor to join our team at The Starling Atlanta Midtown. This role supports a guest-focused culture, supervises front desk operations, and acts as Manager on Duty as required.

The company emphasizes growth, inclusivity, and an employee-focused workplace with comprehensive benefits. duties include training staff, coordinating room blocks, and ensuring service excellence for all guests, with opportunities for career advancement within