Front Office Supervisor – Guest Experience, Daily Pay

Schulte Hospitality Group; Reno (NV); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Daily Pay

Tele medicine & Mental Health care

Health Insurance options

401(k) Plan + Company Match

Paid Time Off

Holiday Pay

Employee Assistance Program

Discounts on event tickets & more

Job summary

Renaissance Reno Downtown Hotel & Spa (Schulte Hospitality Group) seeks a dynamic Front Office Supervisor to join our team. Lead front desk operations, ensure guest satisfaction, and manage daily front office duties in a fast-paced hotel setting.

This on-site role requires strong leadership, multitasking, and excellent communication. You will train staff, supervise check-in/out, and support guest services during nights, weekends, and holidays.

Qualifications

• In-depth knowledge of hotel Front Desk operations.
• Basic math skills.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
• Ability to exceed expectations of guests and team members.

Responsibilities

• Provide the highest quality of service to the guest at all times.
• Assign specific duties to staff for efficient operation of department.
• Assist in training new associates and cross-training existing associates.
• Assist in interviewing and hiring new associates for the department.
• Promote teamwork and associate morale. Treat people with respect.
• Have a thorough knowledge of emergency procedures and ensure staff responds appropriately.

Skills

Front Desk Ops

Math skills

Communication

Leadership

Guest service

Multi-tasking

Team player

Guest expectations

Job description

Renaissance Reno Downtown Hotel & Spa (Schulte Hospitality Group) seeks a dynamic Front Office Supervisor to join our team. Lead front desk operations, ensure guest satisfaction, and manage daily front office duties in a fast-paced hotel setting.

This on-site role requires strong leadership, multitasking, and excellent communication. You will train staff, supervise check-in/out, and support guest services during nights, weekends, and holidays.