Front Office Supervisor | Daily Pay Guest Experience Lead

schultehotelcareers; Truckee (CA); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Sign-on bonus

Daily Pay

Health insurance

401k

Parental leave

PTO

Holiday pay

Pet insurance

Employee Assistance Program

Travel benefits

Job summary

Schulte Hospitality Group is seeking a Front Office Supervisor for Martis Valley Lodge in Truckee, CA. You will oversee front desk operations, lead a team, and ensure exceptional guest experiences consistent with our service culture and Hilton brand standards.

Role requires strong leadership, effective communication, and careful scheduling. Benefits include comprehensive health options, 401k, and employee-focused growth opportunities within a dynamic hospitality group.

Qualifications

• In-depth knowledge of hotel Front Desk operations.

Responsibilities

• Report directly to GM.
• Provide the highest quality of service to guests at all times; anticipate and exceed expectations.
• Assign duties to staff for efficient department operation.
• Assist in training and cross-training associates.
• Assist in interviewing and hiring new associates.
• Promote teamwork and associate morale; treat people with respect.

Skills

Leadership

Communication

Time management

Multi-tasking

Tools

Quore

Job description

Schulte Hospitality Group is seeking a Front Office Supervisor for Martis Valley Lodge in Truckee, CA. You will oversee front desk operations, lead a team, and ensure exceptional guest experiences consistent with our service culture and Hilton brand standards.

Role requires strong leadership, effective communication, and careful scheduling. Benefits include comprehensive health options, 401k, and employee-focused growth opportunities within a dynamic hospitality group.