Front Office Supervisor

OnPoint Medical Group; Colorado; On-site; USD 45,000 - 70,000; Full time

Job summary

Olympus Property Management is seeking a Front Office Supervisor to oversee the on-site medical facility’s front office operations in Colorado. The role emphasizes healthcare administration, staff supervision, and ensuring compliant, efficient patient service.

Responsibilities include supervising front office staff, coordinating scheduling, handling patient inquiries, and maintaining regulatory adherence. The ideal candidate will have healthcare administration experience and strong interpersonal

Qualifications

• Proven background in healthcare administration and front office supervision.
• Strong organizational and leadership abilities.
• Experience with healthcare regulations and medical terminology.
• Proficient in healthcare management software and Microsoft Office.

Responsibilities

• Supervise and coordinate front office staff to ensure efficiency and patient satisfaction.
• Maintain understanding of healthcare services and patient care protocols to assist patients and staff.
• Implement and oversee office policies to comply with regulatory standards.
• Manage scheduling of staff, appointments, and resource allocation to optimize workflow.
• Handle patient interactions with discretion, including appointments, billing inquiries, and feedback.
• Develop and maintain a clean, organized front office to promote a welcoming environment.
• Prepare reports on staff performance, patient feedback, and office efficiency with improvement recommendations.

Skills

Organizational skills

Leadership

Communication skills

Interpersonal skills

Ability to work under pressure

Tools

Microsoft Office Suite

Healthcare management software

Job description

At Olympus Property Management, we are committed to delivering exceptional living experiences to our residents, particularly through our innovative healthcare services. We seek a dedicated Front Office Supervisor to oversee our on‑site medical facility's front office operations, ensuring seamless service delivery and efficient management of administrative duties. The ideal candidate will have a proven background in healthcare administration and be comfortable working in a dynamic, patient‑focused environment.

Responsibilities

• Supervise and coordinate the activities of the front office staff to ensure optimal efficiency and patient satisfaction.
• Maintain a thorough understanding of healthcare services and patient care protocols to effectively assist patients and staff.
• Implement and oversee office policies and procedures to comply with regulatory standards.
• Manage scheduling of staff, appointments, and resource allocation to optimize workflow and patient care.
• Handle patient interactions with discretion and sensitivity, including appointment setting, billing inquiries, and general service feedback.
• Develop and maintain a clean, organized front office area to promote a welcoming environment for patients and staff.
• Prepare regular reports on staff performance, patient feedback, and office efficiency, suggesting improvements when necessary.

Required Skills

• Excellent organizational and leadership skills
• Strong communication and interpersonal skills
• Proficient in healthcare management software and Microsoft Office Suite
• Ability to work under pressure in a fast‑paced environment
• Knowledge of healthcare regulations and medical terminology