Bilingual Front Office Staff

Keystone Health; Chambersburg, Northern (Franklin County, KY); Híbrido; USD 36 000 - 42 000; Tempo integral

Resumo da oferta

Keystone Health's Behavioral Health clinic in Chambersburg is seeking a friendly, organized Front Office Staff member who is fluent in English and Spanish. You will be the first contact for patients and support daily administrative operations in a busy behavioral health practice.

This position starts at Behavioral Health in Chambersburg and transitions to Welty Road upon opening in early 2027. The role is full-time, Monday–Friday with no weekends or holidays, and responsibilities include

Qualificações

• High School Diploma or GED required.
• Previous medical office experience preferred.
• Strong computer and customer service skills.
• Bilingual English/Spanish communication is required.

Responsabilidades

• Greeting and assisting patients in a professional and compassionate manner.
• Scheduling appointments and managing provider calendars.
• Verifying insurance coverage and obtaining necessary authorizations.
• Updating patient demographic and insurance information.
• Collecting copays and other patient payments.
• Answering and directing telephone calls.
• Checking patients in and out for appointments.
• Maintaining accurate patient records and ensuring confidentiality.
• Assisting with other administrative duties as assigned.

Conhecimentos

Bilingual English/Spanish

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

## Bilingual Front Office StaffApply: Waynesboro: Chambersburg: Full time: Posted Today: JR100412At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.**Keystone Behavioral Health - Welty Road****Bilingual Front Office Staff***(Employee will start at Behavioral Health in Chambersburg and transition to Welty Road upon opening in early 2027)***Full-Time | Monday - Friday | No Weekends or Holidays** Keystone Behavioral Health is seeking a friendly, organized, and dependable **Bilingual Front Office Staff** member to join our team. This position serves as the first point of contact for our patients and plays a vital role in providing exceptional customer service while supporting the daily operations of a busy behavioral health practice. The ideal candidate is detail-oriented, possesses excellent time management and communication skills, and thrives in a fast-paced environment. A strong commitment to teamwork and patient-centered care is essential. **Responsibilities include:*** Greeting and assisting patients in a professional and compassionate manner* Scheduling appointments and managing provider calendars* Verifying insurance coverage and obtaining necessary authorizations* Updating patient demographic and insurance information* Collecting copays and other patient payments* Answering and directing telephone calls* Checking patients in and out for appointments* Maintaining accurate patient records and ensuring confidentiality* Assisting with other administrative duties as assigned**Qualifications:*** High School Diploma or GED equivalent required* Previous medical office experience preferred* Strong computer and customer service skills* Bilingual Skills: Excellent ability to communicate fluently in both verbal and written form in the English and Spanish language is ***required.***Keystone Health is an Equal Opportunity Employer