Front Office Staff

Midgette Dentistry; Richmond, Northern (VA, KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Midgette Dentistry in Richmond, VA is seeking a knowledgeable front desk professional to join our friendly team. You will schedule appointments, verify insurance, handle payments, and coordinate doctor/hygiene schedules while delivering warm, patient-focused service.

This role offers mentorship, growth opportunities, and a supportive workplace in a well-established practice. Qualifications include a high school diploma and at least two years front office experience in a dental setting, plus

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Accounts Receivable including billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Skills

Customer service

Communication

Front desk experience

Education

High school diploma

Tools

Microsoft Office Suite

Dental software

Job description

Midgette Dentistry, 8133 Forest Hill Ave, Richmond, Virginia, United States of America

Job Description

Posted Friday, September 4, 2026 at 4:00 AM

Midgette Dentistry is a well-established dental practice known for our friendly atmosphere and dedicated team. Our office is committed to providing top-notch dental care while building relationships and ensuring our patients have a positive and enjoyable experience. We pride ourselves on creating a supportive and lively workplace for our staff. Join our team and be part of a fun, dynamic office where your skills and passion for dental care will be valued, appreciated, and rewarded!

Summary:

A rare opportunity for another dynamic individual. If you are a person that brings value, care and education to their patients, we are the practice for you. We recognize that our administrative team are an integral part of our successful practice, and we offer a well-defined benefits package along with competitive compensation. Support and mentorship are available which aid in the development of future leaders. Midgette Dentistry RVA offers a great culture as well as heart and respect to all our team members. Bring your talent and experience to our team. We would LOVE to have you.

Responsibilities:

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred

Midgette Dentistry, 8133 Forest Hill Ave, Richmond, Virginia, United States of America