Front Office Specialists-Palatka Dental

Rural Health Care Inc Dba Aza Health; Palatka (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

The Front Specialist is a full-time, multi-functional role at Rural Health Care Inc Dba Aza Health, working Monday-Thursday 8:00 am-7:00 pm. This position emphasizes customer service excellence and teamwork in a fast-paced clinic setting.

Responsibilities include greeting patients, handling calls, directing resources, assisting with paperwork, and accurate billing data entry to support billing processes.

Qualifications

• Front office multitasker with strong customer service focus.
• Ability to handle multi-line phone system and charting tasks.
• Team player with good communication and organizational skills.

Responsibilities

• Greet patients in a polite, prompt and helpful manner.
• To receive and take accurate telephone messages.
• Direct customers to the appropriate resources when necessary.
• Assist patients with necessary paperwork as needed.
• Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing
• Informs appropriate nursing staff of the patient’s arrival.
• Enters all information and verifies information for billing and records purposes.
• Translation
• Confirming appointments

Job description

This is a full time position Monday-Thursday 8:00 am-7:0 pm

POSITION SUMMARY

The Front Specialist is a multi-functional, fast paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Front Office Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.

POSITION RESPONSIBILITIES

• Greet patients in a polite, prompt and helpful manner.
• To receive and take accurate telephone messages.
• Strong interpersonal communication skills to support team efforts to the organization.
• Direct customers to the appropriate resources when necessary.
• Assist patients with necessary paperwork as needed.
• Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing
• Informs appropriate nursing staff of the patient’s arrival.
• Enters all information and verifies information for billing and records purposes.
• Translation
• Confirming appointments