Front Office Specialist: Patient Experience & Scheduling

MT. GRAHAM REGIONAL MEDICAL CENTER INC.; Safford (AZ); On-site; USD 23,000 - 33,000; Full time

Job summary

MT. GRAHAM REGIONAL MEDICAL CENTER INC. seeks a Front Office Representative in Safford, AZ to answer calls, greet patients and manage demographics with data entry. You will schedule appointments, handle messages for the care team and support with insurance tasks.

Requirements include 18+, high school diploma, solid keyboarding, MS Office proficiency and excellent communication. The role requires professional appearance and the ability to lift up to 50 pounds.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Proficient keyboarding with speed and accuracy; proficient with Microsoft Office.
• Ability to operate office equipment and 10-key calculator.
• Arizona fingerprint clearance card if required.
• Coordinate and schedule provider calendars (triage).
• Experience confirming insurance eligibility.
• Strong verbal and written communication.
• Excellent interpersonal skills and professional appearance.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Answer phones and greet patients.
• Identify patient demographics and perform data entry.
• Schedule appointments and document messages for the care team.
• Process co-pays and obtain insurance authorizations.
• Assist with referrals and release of information.
• Prepare records for new patients and provide admin support.

Skills

Keyboard proficiency

Microsoft Office

Effective communication

Interpersonal skills

Professional appearance

Physical strength

Education

High school diploma or equivalent

Tools

Microsoft Office

10-key calculator

Job description

MT. GRAHAM REGIONAL MEDICAL CENTER INC. seeks a Front Office Representative in Safford, AZ to answer calls, greet patients and manage demographics with data entry. You will schedule appointments, handle messages for the care team and support with insurance tasks.

Requirements include 18+, high school diploma, solid keyboarding, MS Office proficiency and excellent communication. The role requires professional appearance and the ability to lift up to 50 pounds.