Front Office Specialist — Patient-Centric Growth

DECA Dental Group; Wake Forest (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate in North Carolina to deliver exceptional care and support for patients and the dental team. You’ll be trained with the tools and resources to grow your career while making a real difference in the lives you serve. You’ll help create beautiful smiles and support the health of the community.

Join a fast-growing dental group that values patient-centered care and innovation, with opportunities to advance within a collaborative, supportive environment.

Qualifications

• Prior front office or receptionist experience preferred.
• Ability to manage schedules and patient flow.
• Travel to DeNovo offices may be required.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service to ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and team.
• Assist with other tasks as needed to support the office and team.

Skills

Excellent customer service

Strong communication

Welcoming demeanor

Team player

Job description

Ideal Dental is seeking a Front Office Associate in North Carolina to deliver exceptional care and support for patients and the dental team. You’ll be trained with the tools and resources to grow your career while making a real difference in the lives you serve. You’ll help create beautiful smiles and support the health of the community.

Join a fast-growing dental group that values patient-centered care and innovation, with opportunities to advance within a collaborative, supportive environment.