Front Office Full-time Harding Place

hughstonorthopaedics; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Hughston Clinic Orthopaedics in Nashville is seeking a Front Office associate to welcome and register patients, verify insurance, collect co-pays, and schedule appointments. You’ll support physicians and staff with a variety of administrative tasks to ensure smooth patient flow.

Applicants should have a High School Diploma or equivalent, with Medical Billing/Coding certification or at least 6 months in a medical office. AthenaNet knowledge and HIPAA compliance are preferred assets.

Qualifications

• Certification in Medical Billing/Coding or at least 6 months of medical office experience.
• Knowledge of AthenaNet and medical terminology preferred.

Responsibilities

• Greet and register patients and direct them to the proper area.
• Print patient paperwork, collect insurance cards, and answer phone calls.
• Schedule initial and follow-up appointments and maintain patient charts.
• Verify insurance benefits/eligibility and document in the system.
• Collect co-pays and deductibles and post charges daily.
• Scan medical records and send reports to physician staff.

Skills

Medical billing

Medical office experience

Customer service

Education

High School Diploma or equivalent

Medical Billing/Coding certification

Tools

AthenaNet

Medical terminology

Job description

About us:

Hughston Clinic Orthopaedics has an exciting opportunity to join our family as Front Office at our Harding Place Clinic.

At Hughston Clinic Orthopaedics, we put patients first. For over 77 years, Hughston has remained committed to providing high quality patient care. We have several locations in Nashville and the surrounding cities in Middle Tennessee.

Our mission is to provide world-class service for all our patients. We strive to be the best provider in orthopedic care, and continue to support and encourage our patients to resume a more active lifestyle. We are looking for candidates who put the needs of patients above all else, are ethical and honest, treat everyone with dignity and courtesy, and do the right things in the right way.

Hughston offers competitive pay plus comprehensive benefits, including Medical, Dental, Vision, Paid Time Off, Holiday Pay and more. Our 401(k) plan provides a company safe harbor contribution to help you get started in saving for your retirement.

Position Goal:

Assist physicians through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary.

Position Responsibilities:

• Greet and register patients.
• Print appropriate patient paperwork and collect insurance cards.
• Answer telephone.
• Schedule initial and return appointments and maintain patient chart.
• Add notes to appointment to help keep providers informed.
• Verify insurance benefits/eligibility and document in the computer system.
• Verify/obtain referral numbers or authorizations for upcoming appointments.
• Enter/update patient demographic data.
• Collect co-pays and deductibles.
• Post daily charges to patient accounts.
• Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
• Distribute work and school excuses to patient as needed.
• Track “no show” appointments.
• Scan medical records, appointment requests, referrals into EMR.
• Print off physician schedules at the beginning of the day.
• Send reports to physician secretaries and/or medical assistants.

Experience:

• Medical Billing/Coding certification or six (6) months experience working in a medical office setting required.
• Knowledge of AthenaNet and medical terminology preferred.

Education:

High School Diploma or equivalent required.

Special Qualifications:

Required:

• Must be able to work independently.
• Must have working knowledge of HIPAA requirements.
• Must have knowledge of the health care field and medical specialty.
• This position requires local travel via personal vehicle so a valid driver’s license and satisfactory Motor Vehicle Record upon hire are required (MVR will be screened on an annual basis.)

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.