Front Office Coordinator - PRN

Lifepoint Health; North Carolina; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Paid time off and family leave

401(k) retirement package with company match

Professional development opportunities

Job summary

Harris Regional Hospital is seeking a Front Office Coordinator to manage day-to-day front office activities at their Sylva, NC office. This position provides essential support for the Rehab Services Department, ensuring excellent customer service and efficient office operations.

Join a dynamic team committed to community health, with opportunities for professional development and comprehensive benefits including healthcare coverage and financial growth programs.

Qualifications

• Two years of clerical or administrative experience in a healthcare or office setting preferred.
• Ability to work in a high-volume, fast-paced environment.
• Strong judgment and decision-making abilities.

Responsibilities

• Coordinate day-to-day activities in the front office.
• Manage visitor and call inquiries efficiently.
• Register patients and maintain accurate records.

Skills

Customer service skills

Communication skills

Critical thinking

Computer literacy

Ability to multitask

Education

High school diploma or equivalent

Job description

Your experience matters

Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Front Office Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. This position will work in our Sylva, NC office, with potential to float to our Bryson City, NC office.

How you'll contribute

• Coordinate and manage day-to-day activities in the front office of the Rehab Services Department.
• Receive, screen, and route visitors and telephone calls, responding to, escalating, and following up on inquiries and issues as appropriate.
• Register patients, verify data, and assist with completing forms; obtain and update demographic, billing, and third-party coverage information, explaining policies and procedures as needed.
• Provide excellent customer service by greeting patients, families, and visitors warmly and professionally.
• Maintain files, office equipment, and departmental records with attention to detail and accuracy.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and efficient office operations.
• Maintain confidentiality and comply with HIPAA and hospital policies while assisting with scheduling, appointment reminders, or other support tasks.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What we’re looking for

• Applicants should have a high school diploma or equivalent. Additional requirements include:
• High school diploma or equivalent required; additional clerical experience may substitute for education.
• Prefer a minimum of two years of clerical or administrative experience in a healthcare or office setting.
• Strong critical thinking skills, decisive judgment, and the ability to work independently with minimal supervision.
• Ability to work effectively in a high-volume, fast-paced, and sometimes stressful environment.
• Excellent communication skills, basic math skills, and computer literacy.
• Coding experience preferred.
• Strong customer service skills and a service-oriented personality, with the ability to manage multiple tasks simultaneously.

Schedule

PRN: This position will work in our Sylva, NC office, with potential to float to our Bryson City, NC office.

EEOC Statement

Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.