Front Office Specialist - Endocrinology (Flexible Hours)

Berkshire Health Systems; Pittsfield (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Berkshire Health Systems is seeking a Clinical Support Representative to join their Endocrinology and Metabolism and Diabetes Education team. The successful candidate will be key in ensuring quality care through effective patient registration, scheduling, and reception duties.

The role demands excellent clerical skills, the ability to work under pressure, and the flexibility to handle multiple tasks in a fast-paced environment. Strong interpersonal and communication skills are essential, as is the ability to be sensitive to the diverse needs of patients.

Qualifications

• One to two years experience in a busy physician office.
• Experience in handling multiple telephone lines.
• Medical terminology knowledge is required.
• Ability to work independently with minimal supervision.
• Sensitive to diverse cultures and cultural differences.

Responsibilities

• Successful completion of day‑to‑day tasks of the front office.
• Patient registration, scheduling, and reception.
• Collection of payments and charge entry.
• Management of medical records.
• Assessing and diffusing potentially problematic situations.

Skills

Clerical/organizational skills

Excellent telephone skills

Ability to handle multiple tasks

Interpersonal skills

Medical terminology knowledge

Windows based PC applications

Education

High School diploma or equivalent

Two years of college or equivalent work experience

Job description

Berkshire Health Systems is seeking a Clinical Support Representative to join their Endocrinology and Metabolism and Diabetes Education team. The successful candidate will be key in ensuring quality care through effective patient registration, scheduling, and reception duties.

The role demands excellent clerical skills, the ability to work under pressure, and the flexibility to handle multiple tasks in a fast-paced environment. Strong interpersonal and communication skills are essential, as is the ability to be sensitive to the diverse needs of patients.