Endocrinology Clinic Front Office Concierge

Brigham and Women's Hospital, Inc.; Weymouth (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Brigham and Women's Harbor Medical Associates is seeking a Full-time Clinic/Practice Assistant in Weymouth, MA to support the Endocrinology Suite onsite from 8:30 am to 5:00 pm, Monday through Friday. You will handle check-in/out, scheduling, and patient balance collection, acting as the first contact for patients and assisting with Epic tasks.

The ideal candidate has strong customer service skills, the ability to multi-task in a high-volume outpatient setting, and a professional,

Qualifications

• High school diploma or equivalent required.
• 1–2 years of customer service experience required.
• Prior medical office experience preferred.
• Associate's or Bachelor's degree is a plus.

Responsibilities

• Check in and check out patients.
• Schedule patient appointments.
• Collect balances due and co-pays.
• Enter tasks in Epic In Basket and work queues.
• Serve as first point of contact for patient appointments.

Skills

Customer service

Multi-tasking

Attention to detail

Communication

Education

High school diploma or equivalent

Associate's or Bachelor's degree (preferred)

Tools

Epic

Job description

Brigham and Women's Harbor Medical Associates is seeking a Full-time Clinic/Practice Assistant in Weymouth, MA to support the Endocrinology Suite onsite from 8:30 am to 5:00 pm, Monday through Friday. You will handle check-in/out, scheduling, and patient balance collection, acting as the first contact for patients and assisting with Epic tasks.

The ideal candidate has strong customer service skills, the ability to multi-task in a high-volume outpatient setting, and a professional,